Each tier includes refund and license materials so buyers can understand access, use rights, and support paths before relying on the package.
Refund requests are reviewed under the included refund policy. Launch and Scale may include an implementation-based review path where applicable, and buyers may need completed materials or proof of an implementation attempt.
Downloaded digital materials, delivered access, abuse, buyer remorse, failure to implement, or unsupported expectations may limit eligibility. Approved refunds are handled according to the included policy and applicable law.
If you have an access, download, license, or refund-policy question, contact pols@viaprime.com.