Privacy Policy

Scope

POLS is a static public product page that links to Payhip for checkout and digital delivery. This policy covers information handled by Viaprime through the POLS website and support email. Payhip checkout, payment processing, receipts, and digital delivery are handled by Payhip under Payhip's own terms and policies.

Information We May Receive

Contact information you choose to send to pols@viaprime.com, such as your email address and message.
Order-support information you choose to provide, such as order email, order ID, tier purchased, access issue, or screenshots.
Basic technical information produced by hosting, CDN, security, or email systems, such as request metadata, timestamps, and abuse-prevention logs.

The current static website does not require a user account and does not intentionally collect payment card data, wallet data, tax data, passwords, or sensitive identity documents.

How Information Is Used

To answer pre-purchase and post-purchase support questions.
To investigate access, download, license, or refund-policy requests.
To operate, secure, debug, and improve the POLS public website and buyer support flow.
To preserve evidence needed for fraud prevention, dispute handling, or policy enforcement.

Limited Product Analytics

POLS uses limited custom event analytics through PostHog to understand public website funnel interactions, such as clicks on previews, policy links, support links, and outbound checkout buttons.

For the current browser tab session, POLS may retain a random anonymous analytics session identifier and sanitized campaign labels in browser sessionStorage. The campaign labels are restricted to source, medium, campaign, and content identifiers. This custom analytics implementation does not use cookies or localStorage, and the random identifier is not used to create a person profile.

POLS does not intentionally send names, email addresses, payment details, downloaded files, form contents, raw query strings, raw referrers, advertising click identifiers, session recordings, heatmaps, surveys, or Payhip checkout-completion data to PostHog.

Viaprime may use third-party service providers for hosting, checkout, digital delivery, email, limited product analytics, and security operations. POLS does not sell buyer personal information. Payment details are handled by the checkout provider and are not processed by this static website.

Retention and Requests

Support and order-related correspondence may be retained as long as reasonably needed for support, dispute handling, security, accounting, operational records, or legal obligations. To ask a privacy question or request review of support information you provided, email pols@viaprime.com.

Changes